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ISLA IPGT 23149

Ethics and Social Responsibility and Citizenship

Tourism Management
  • ApresentaçãoPresentation
    This curricular unit seeks to raise students' awareness of the growing importance of ethics, social responsibility and citizenship, today, at an individual and organizational level, as well as the topic of accessibility, mobility and equal opportunities for all. A future professional in the tourism sector needs to be aware of the ethical and sustainable implications of the sector and be aligned with the strategic objectives of the sector at this level.
  • ProgramaProgramme
    I - Ethics in Tourism · Theoretical-analytical framework; · Ethical decision-making process in tourism organizations; · Codes of ethical conduct: the World Code of Ethics for Tourism . Ethical dilemmas and cultural differences   II - Individual and collective social responsibility applied to Tourism ·Dimensions of social responsibility · Strategic social responsibility and orientations in terms of certifications and guidelines . The perspective of consumers and employees in the tourism sector on RS . Sector specificities in Tourism   III - Accessible Tourism and Sustainable Tourism · Sustainable tourism . Conceptual reflection on accessible tourism; · Target markets and economic opportunity; · Tourist offer and Accessibility in tourism services; · Standards and good practices in Tourism.
  • ObjectivosObjectives
    This curricular unit aims to sensitize students to the growing importance of ethics, social responsibility and citizenship, at an individual and organizational level, as well as to the theme of accessibility, mobility and equal opportunity for all. Promote social awareness for aspects of difference and special needs, while training in the field of tourism management.
  • BibliografiaBibliography
    - Gomes, B.M.A Magalhães, F. S. (2013). Turismo e ética: o entendimento de turistas. Tourism and Ethics: The Tourist’s Understanding., 13(1), 1–11. - Jeou-Shyan Horng, Hsuan Hsu & Chang-Yen Tsai (2018) An assessment model of corporate social responsibility practice in the tourism industry, Journal of Sustainable Tourism, 26:7, 1085-1104, DOI: 10.1080/09669582.2017.1388384 - Lee, S., Hwang, D. H. S., Shin, M., & Kang, K. H. (2025). Strategic corporate social responsibility in the tourism and hospitality industry: Conceptual proposal. Tourism Economics, 31(5), 813-826. - Poveda-Pareja, E., Marco-Lajara, B., Úbeda-García, M., & Manresa-Marhuenda, E. (2025). The paradox between means and end: Workforce nationality diversity and a strategic CSR approach to avoid greenwashing in tourism accommodations. Journal of Sustainable Tourism, 33(8), 1709-1729. - Rego, A. et al. (2006). Gestão ética e socialmente responsável: teorica e prática. Lisboa: RH Editora.
  • MetodologiaMethodology
    This course will have an experiential learning pedagogical methodology, based on a project applied to an organization in which students will have to diagnose the social responsibility and accessibility of an organization and subsequently make an intervention proposal at this level.
  • LínguaLanguage
    Português
  • TipoType
    Semestral
  • ECTS
    5
  • NaturezaNature
    Mandatory
  • EstágioInternship
    Não
  • AvaliaçãoEvaluation

    Descrição

    Data

    Ponderação

    1. Teste individual único

    26-11-2025

    40%

    2. Trabalho de grupo de diagnóstico e plano de intervenção ao nível ética, responsabilidade social de uma organização do setor turístico e suas ofertas ao nível da acessibilidade

    total

    40%

    29-10-2025

    Entrega Relatório intermédio (15%)

    07-01-2026

    Entrega Relatório final e apresentação/defesa  (30%)

    3. Participação e envolvimento nas sessões (inclui assiduidade e pontualidade; desafios lançados nas aulas)

    Ao longo do semestre

    15%