ISLA IPGT 531

Hotel Management

• ApresentaçãoPresentation

  The Hotel Management course covers the fundamental principles of accommodation management, tourist facilities and technological innovation in the hotel sector. The aim is for students to develop skills in the effective management of tourist enterprises, including an understanding of the dynamics of production, flow management, and sustainability in the hotel context. The component of transforming resources into organisational capacities will also be addressed, as well as the analysis and exploration of the annual budget and management control instruments.    
• ProgramaProgramme

  I - Accommodation Management Introduction to Hotel Production Management Diagram of Customer, Staff and Goods Circuits in a Hotel Storage Facilities in the Hotel Industry The Production System in Hotels Production Equipment and Facilities in Hotels   II - Organisation of Tourism Enterprises Concept of a Company Classification of Tourist Enterprises Quality in Tourist Companies The Swimming Pool Gyms Spas Golf courses, characteristics and specific features Theme parks Tourism product offerings   III - Management of Tourism Enterprises The organisational structure of a hotel establishment - departments and functions. Financial statements and budgets. Human resource management and allocation Management control
• ObjectivosObjectives

  Provide students with the knowledge and skills to manage tourist accommodation and related facilities efficiently. Innovate in the provision of hotel services and apply sustainable and efficient practices in hotel management. Prepare budgets and define systems to control and monitor the organisation's performance.
• BibliografiaBibliography

  Abranja, N., Almeida, M., & Almeida, A. E. (2020). Gestão hoteleira: O produto, o serviço e as técnicas. Lisboa: Lidel.     Gomes, V. (2023). Restauração: Técnicas e práticas. Lisboa: Lidel.     Lucas Martins, A., Pinto, V. L., & Gomes, P. (2022). Contabilidade financeira na hotelaria e na restauração. Lisboa: Lidel.     Moutinho, L., Abranja, N., Vargas-Sánchez, A., & Rodrigues, T. (2023). Turismo e hotelaria futureland: Sustentabilidade e tecnologias para o futuro. Lisboa: Lidel.     Vinod, B. (2022). Revenue management in the lodging industry. Cham: Springer.
• MetodologiaMethodology

  The teaching methodology combines theoretical lectures with practical and active techniques, such as debate, group work, case studies and practical exercises.
• LínguaLanguage

  Português
• TipoType

  Semestral
• ECTS

  5
• NaturezaNature

  Mandatory
• EstágioInternship

  Não
• AvaliaçãoEvaluation

  AVALIAÇÃO CONTÍNUA:

  AvalIAÇÃO CONTÍNUA	Ponderação
  Teste individual único	50%
  Trabalho de grupo com apresentação e defesa	40%
  Atitudes e participação em aula	10%

   

  NB:

  • Nota mínima de 8 valores obrigatória em cada uma das componentes da avaliação
  • Submissão do trabalho final no Moodle

   

  AVALIAÇÃO FINAL (1ª E 2º ÉPOCAS)

  Descrição	Ponderão
  Exame escrito individual	100%