ISLA IPGT 3439

Information, Communication and Negotiation Techniques

• ApresentaçãoPresentation

  This unit focus the importance of information, communication and negotiation in the safety and health at work domain. In general, it is intended that at the end of the semester students are capable of understand: - the role of information, communication and negotiation in work organization; - the information, communication and negotiation needs concerning to health and safety at work; - the methods and techniques of information, communication and negotiation mobilized in the prevention and control of occupational hazards.
• ProgramaProgramme

  1. The information, communication and negotiation and requirements of the area of health and safety at work 2. The Role of Information in the organization of work 3. Communication in organizational context 4. Risk communication 5. Negotiation in organizational context 6. Organizational Plan of information, communication and negotiation in the area of health and safety at work
• ObjectivosObjectives

  Specifically, it is intended that at the end of the semester students are capable of: - specify the role of information in the organization of work and the prevention / control of occupational hazards; - characterize the basic principles and techniques used in the design / development of information tools; - specify the dynamic and communicative processes in an organizational context; - identify the principles and rules of effective communication of occupational hazards; - specify information and communication types of tools in the domain of occupational hazards prevention and control; - determine the importance of leadership and participation of the workers in safety; - identify the structural dimensions of an organizational plan of information, communication and negotiation of health and safety at work. - prepare an organizational plan of information, communication and negotiation of health and safety at work.
• BibliografiaBibliography

  Covello V.T., Peters R., Wojtecki J., Hyde, R. (2001). Risk communication, the West Nile virus epidemic, and bioterrorism: responding to the communication challenges posed by the intentional or unintentional release of a pathogen in an urban setting. J Urban Health. 78(2):382-91. Cunha, M. P. et al. (2007). Manual de Comportamento Organizacional e Gestão. Lisboa: Editora RH. Gouveia, L. B., Ranito, J. (2004). Sistemas de Informação de Apoio à Gestão . Porto: SPI. Lei n.º 7/2009, de 12 de Fevereiro ¿ Aprova o Código do Trabalho, Diário da República, Série I, N.º 30, p. 926-1029. Lei n.º 102/2009, 10 de Setembro ¿ Regime jurídico da promoção da segurança e saúde no trabalho. Diário da República , Série I, N.º 176, p. 6167-6192. Neto, HV, Areosa, J. & Arezes, P. (2017). Liderança e Participação em Segurança e Saúde no Trabalho, Porto: Civeri Publishing. Pires, A. M., Xavier, S. (2000). Manual Prático de Técnicas de Comunicação e Negociação. Lisboa: CIDEC.  
• MetodologiaMethodology

  Resorts to the expositive method to transmit knowledge bases but mainly to the interrogative, active and demonstrative method for a critical analysis of the shared content and an effective application of the information and communication principles to the health and safety at work domain.
• LínguaLanguage

  Português
• TipoType

  Semestral
• ECTS

  3
• NaturezaNature

  Mandatory
• EstágioInternship

  Não