ISLA IPGT 13039
Production and Operations Management
Business Management
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ApresentaçãoPresentationThis course aims to provide an introduction to operations management, analyze the operational business management point of view and study the basic principles and major techniques used to solve the problems of management of operations.
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ProgramaProgrammeINTRODUCTION What is operations management Historical development Competitiveness strategy AGGREGATE PRODUCTION PLANNING The characteristics of the planning process Models and techniques for aggregate production planning STOCK MANAGEMENT Characteristics of stocks The ABC classification Stock management models Safety stock The Just In Time STATISTICAL QUALITY CONTROL Quality Control Chart Ability of a process Control Sample
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ObjectivosObjectivesDeveloping knowledge of production organization and management problems from a management and administration perspective. Acquisition of a common language with the engineering technicians and managers and, at the same time, the domain of some fundamental tools most used in the operational management of any organisation, profit or non-profit, as a support and basis for its decision-making. At the end of the course unit the learner is expected to be able to use a set of techniques and methods that facilitate the management of production and operations.
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BibliografiaBibliographyJoão Veríssimo e Gomes, Carlos Ferreira, "Gestão de Operações" (3ª Edição), Vida Económica, 2018. LISBOA. José Dias, Bernardo de Melo Pimentel, José Gonçalves Pinto, José Miguel Soares, Sérgio Nunes, "Gestão da Produção e Operações", Escolar Editora, 2020.
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MetodologiaMethodologyCase-Based Learning: present students with real or hypothetical scenarios related to Production and Operation Management. Students analyze the cases, identify problems, propose solutions, and discuss the implications. This approach promotes critical thinking, decision-making skills, and application of theoretical knowledge to practical situations.
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LínguaLanguagePortuguês
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TipoTypeSemestral
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ECTS3
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NaturezaNatureMandatory
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EstágioInternshipNão