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ISLA IPGT 12840

Quality Management Systems

Management
  • ApresentaçãoPresentation
    Apply the requirements of the Quality Management System, based on the normative reference NP EN ISO 9001, showing a clear mastery of the requirements considered critical.  
  • ProgramaProgramme
    The concept of Quality and its evolution Quality Gurus and their influence today. The principles of quality management Quality Management System Integration of the Quality Management System with other systems IPQ and SPQ (Portuguese Quality System) Accreditation and certification International Quality Organizations The process approach Implementation of the Quality Management System NP EN ISO 9001:2015
  • ObjectivosObjectives
    At the end of the semester, students are expected to be able to: - Characterize the concepts and principles related to Quality Management System; - Characterize the advantages of implementing a Quality Management System; - Characterize the Norms belonging to the 9000 family; - Characterize the Portuguese and international quality standardization system - Identify and interpret the requirements of ISO 9001: 2015; - Identify the phases of the Certification Process
  • BibliografiaBibliography
    IPQ (2015), ¿Sistemas de Gestão da Qualidade, Requisitos¿, NP EN ISO 9001:2015, IPQ. IPQ (2015), ¿Sistemas de Gestão da Qualidade, Fundamentos e Vocabulário¿, NP EN ISO 9000:2015, IPQ  
  • MetodologiaMethodology
    The expository method will be used to transmit knowledge bases, but mainly, the interrogative, active and demonstrative method for a critical analysis of the shared contents and an effective and practical understanding of the quality tools. To evaluate the knowledge acquired, the following elements will be used for the distributed evaluation: ¿ Participation / Attendance, with a weighting of 10% in the final grade. ¿ Written test, with a weight of 50% in the final grade. ¿ Group report, with a weighting of 40% of the final grade. Students who obtain in the distributed evaluation are automatically transferred to the final assessment by exam: ¿ A score of less than 10 in the report and / or less than 7.5 in the written test; ¿ An average of less than 9.5 points in the weighted sum of the grades of the evaluation elements Students who are unsuccessful in curriculum evaluation can take exams during the evaluation periods defined by the institution.
  • LínguaLanguage
    Português
  • TipoType
    Semestral
  • ECTS
    5
  • NaturezaNature
    Mandatory
  • EstágioInternship
    Não