Scope

The European Quality Standards for Higher Education state that institutions should have a policy and procedures for quality assurance, including for their programmes and degrees, and that, to this end, they should develop and implement a strategy for continuous quality improvement. They further state that the policy strategy and procedures should have a formal status, be publicly available and provide for a relevant role for students and other partners.

In the guidelines associated with the European standards it is recommended that the institutional policy statement for quality should include the institutional strategy for quality and quality standards, the organisation of the quality assurance system, the responsibilities of units and persons in quality assurance, including students, and the ways of implementing, monitoring and reviewing the quality policy.

The internal quality management system in ISLA - Polytechnic Institute of Management and Technology (SIGQ-ISLA) is guided by the indications provided by European standards and other determinations contained in the national legal system.

 

Process Map

Correspondence Matrix between A3ES and ISO 9001 References

 

Scientific, Cultural and Pedagogical Project

 

The scientific, cultural and pedagogical project of ISLA Gaia is embodied in the promotion of scientific and technological knowledge in different areas of knowledge, including: Education; Arts and Humanities; Social Sciences, Business and Law; Sciences, Mathematics and Informatics; Engineering, Manufacturing and Construction; and Services.

ISLA Gaia's mission is to develop teaching based on the acquisition of skills, scientific and technological research, and the provision of services to the community, contributing to the professional, social and cultural development of its human resources.

The ISLA Gaia has as main objectives:

  • Promote polytechnic higher education in the scientific areas it ministers;
  • Promote cultural dissemination in the community where it is inserted;
  • Give priority to scientific and technological research;
  • To develop support services to the community;
  • To participate in international higher education and research training networks;
  • Promote the international mobility of the academic community.

 

Information Systems

The Quality Portal of the Institution is today an integrated system, supported on an Oracle database, resulting from the effort and cooperation between the Institution and its two ERP suppliers - Digitalis and Indra Company. In this solution integration project it was possible to aggregate the specific data from each information source into measurable indicators managed on a Business Intelligence platform, ensuring, on the one hand, the monitoring of the same and the respective corrective actions and, on the other hand, the implementation of the Institution's Quality Portal (NetQ@).

Diagram SI Qualidade

diagrama 1

 

SIGQ support documents

 Manual da Qualidade

 Manual de Apoio ao SIGQ

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