Professional Higher Technical Course in Tourism, Hotel and Restaurant Management
Telefone
- Deliberação A3ES
- R/Cr 63/2014
- Horas de contacto: 1560.00
- Créditos ECTS: 120
- Requisitos de Graduação: 120
- Área Científica: Tourism
- Modo: Presencial
- Língua: EN
- Nº de Semestres: 4
- Modo: Presencial
- Língua: EN
- R/Cr 63/2014
CalendáriosCalendars
- Regime of Enrolment in Individual Curricular Units - External Students
Start Date End Date 1st phase 2025-01-02 2026-06-30 - Applying for Readmission
Start Date End Date 1st phase 2025-01-02 2026-06-30 - Applying for CTeSP - for candidates who completed Secondary Education (12th grade or equivalente qualification)
Start Date End Date 2025-09-13 2025-10-15 - Applying for CTeSP - Holders of Higher Education degree / CET / CTeSP
Start Date End Date 2025-09-13 2025-10-15 - Applying for CTeSP - Change of Institution / Programme
Start Date End Date 2025-09-13 2025-10-15 - Applying for CTeSP - Over the age of 23 (having done external exam)
Start Date End Date 2025-09-13 2025-10-15
Valores Candidatura
Valores Matrícula e Inscrição
Propinas
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ApresentaçãoPresentation
The Higher Technical Professional Course (CTeSP) in Tourism, Hotel and Restaurant Management is an innovative and dynamic programThe Higher Technical Professional Course (CTeSP) in Tourism, Hospitality, and Catering Management is an innovative and dynamic program designed to prepare students for a successful career in the tourism sector, one of the most vibrant and fast-growing areas of the global economy.
This course offers a unique combination of theoretical and practical knowledge in tourism management, hotel and catering operations, covering everything from accommodation and reception management to event organization and reservation operations management in travel agencies.
designed to prepare students for a successful career in the tourism sector, one of the most vibrant and rapidly growing sectors of the global economy. This course offers a unique combination of theoretical and practical knowledge in tourism management, hotel and restaurant operations, covering everything from managing accommodation and reception to organizing events and managing reservations operations in travel agencies.
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Condições de IngressoAccess Conditions
- Holders of the 12th grade or legally equivalent qualification;
- Holders of CETs, CTeSPs, or higher education degrees;
- Over 23 years old ¿ those who have passed exams specifically designed to assess the ability to attend higher education.
Additionally, candidates must have passed in one of the following Relevant Areas:
- Portuguese;
- Mathematics;
- Economics.
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DestinatáriosRecipients
- Students with Secondary Education;
- Students under the access regime for those over 23 years old;
- Students holding a CET diploma (Technological Specialization Course);
- Students with Higher Education diplomas (professional reconversion).
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ObjectivosObjectives
The main objective of the CTeSP in Tourism, Hospitality, and Catering Management is to equip students with the skills and knowledge necessary to effectively manage activities within the tourism and hospitality sectors:
- Develop effective management strategies in tourism businesses, using multiple communication channels in English and Spanish.
- Apply statistical techniques and procedures in tourism and hotel management.
- Create and implement innovative marketing plans, including digital marketing.
- Ensure quality and customer orientation in the commercial policy of a tourism company.
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CompetênciasCompetences
Upon completing the course, students will be able to:
- Manage and coordinate accommodation and reception departments in hotel units, as well as food and beverage (F&B) operations.
- Plan and organize events, ensuring total customer satisfaction.
- Implement effective marketing and sales strategies for tourism businesses, using both digital and traditional tools.
- Supervise and manage human resources, applying business accounting management techniques.
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Saídas ProfissionaisCareer Opportunities
The CTeSP in Tourism, Hospitality, and Catering Management prepares graduates for a wide range of dynamic and rewarding careers in the tourism sector, one of the most promising and constantly growing industries.
With solid and versatile training, graduates are qualified to assume roles such as:
- Accommodation Management: Supervising daily operations in hotels, resorts, and other lodging facilities, ensuring maximum guest satisfaction.
- Food and Beverage Operations Management: Managing food and beverage establishments, including team coordination, customer service management, and ensuring product quality.
- Event Management and Organization: Planning and managing events, weddings, conferences, and other gatherings in tourism, hotel, and catering venues.
- Marketing Strategies and Promotional Campaigns Development: Attracting tourists to destinations, hotels, restaurants, and events.
- Reservation Management: Handling bookings in travel agencies, hotels, and other tourism services, optimizing occupancy and customer experience.
- Tourism Planning and Development: Collaborating with local and regional authorities to develop and implement tourism plans that promote sustainable economic growth.
- Tourism Technician: Providing detailed information and assistance to tourists at tourism centers, contributing to enriching the visitor experience.
These roles highlight the crucial role of professionals trained in this CTeSP in driving the economy through tourism, hospitality, and catering, adapting to the needs of a constantly evolving market with a global vision.
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Plano de EstudosStudy Plan
1º Ano / Common Core
Program ECTS Critical Thinking and Argumentation 3 ECTS English I 6 ECTS Event Management and Organisation 6 ECTS Introduction to Tourism 6 ECTS Oral and Written Expression Techniques 3 ECTS Organizational Management 6 ECTS Commercial Management in Tourism and Hospitality 3 ECTS Data Analysis Tools 6 ECTS English II 6 ECTS People Management in Organizations 3 ECTS Statistics Applied to Management 6 ECTS Tourist Operations and Reservation Systems 6 ECTS 2º Ano / Common Core
Program ECTS Accommodation and Reception Management 3 ECTS Business Initiative and Entrepreneurship 3 ECTS Food & Beverage Management 6 ECTS Gastronomy and Oenology 3 ECTS Information systems applied to catering and hotels 3 ECTS Introduction to Accounting and Taxation 6 ECTS Marketing and Advertising 6 ECTS Traineeship 30 ECTS
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DocentesTeachers
- Maria Isabel Andrés Marques
- Pedro Nuno Duarte Oliveira
- Ricardo Jorge Fernandes Lanção
- Sónia Carla Monteiro Pinto De Oliveira
- Álvaro Manuel Sousa Carvalho
- Catarina Duarte Fontoura Nadais
- Susanne De Graaf Martins
- Natália Isabel Moreira Da Costa
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Estudos FuturosFuture Studies
The curriculum is composed of general and specific course units that provide graduates with the technical and scientific knowledge necessary to continue their studies at the level of a 1st Cycle degree (i.e., Bachelor's degree) in multiple scientific areas.
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ObservaçõesObservations
The course lasts 2 years (4 semesters), totaling 120 ECTS. Graduates who successfully complete the course will receive a Higher Professional Technician diploma, recognized at European level, and may have credits recognized for further higher education at ISLA Gaia.